Shipping Policy

Order processing time

We will process your order as soon as possible, usually within 1-2 working days after receiving the order. There may be a slight delay during peak periods, but we will try our best to maintain the fastest processing speed.

Shipping Service Providers

We work with reputable shipping service providers to ensure your order arrives safely and promptly.

Shipping destination

We are currently limited to providing shipping services within USA and EU

Shipping costs

Shipping costs are based on the weight and destination of the order. On the checkout page, you can view the shipping total for your order.

Shipping Time

Shipping time depends on your destination and the shipping service selected. Generally speaking, most orders will be delivered within 3-7 working days after ordering.

Order Tracking

Once your order ships, you will receive a confirmation email with order tracking information. You can track the shipping status of your order using the tracking number provided.

Delivery Confirmation

Please ensure that you check and confirm the integrity of the package upon receipt. If you notice any damage to your package, please contact our customer service team immediately.

Returns and Refunds

For returns or refunds, please see our Returns Policy for more information.

Contact Us

If you have any questions about shipping policies or your order, please feel free to contact our customer service team and we will be happy to assist you.

Email:support@hieesport.com